Moliné asks Government who can access data in Andorra’s digital wallet

Social Democratic parliamentary group member Laia Moliné has submitted 15 written questions to the Government seeking clarification on how Andorra’s digital wallet works and the restrictions on its use.

The initiative asks whether the app provides sufficient safeguards for managing official documents and what timetable the Government has set to resolve reported issues.

One of the main areas of inquiry is the wallet’s international recognition. Moliné asks when it could be recognised and made interoperable with the European Union’s digital identity systems, and what steps have been taken with Spain and France to secure acceptance of Andorran documents.

She also asks whether the current technology complies with European standards or will need to be replaced, what a potential upgrade would cost and whether that possibility had been considered when the project was designed and awarded.

Questions about data, security and control of the app

Moliné wants the Government to confirm whether the digital wallet uses Google services such as Firebase and Crashlytics, and whether information is sent to them. If so, she asks what data is transferred, for what purpose and on what legal basis, where it is stored and how long it is kept.

The questions also ask whether a data protection impact assessment has been carried out and whether the Andorran Data Protection Agency has been consulted, particularly regarding possible international data transfers.

On the technical side, Moliné asks whether the source code or technical documentation is stored in GitHub repositories linked to the personal accounts of employees or staff at contracted companies.

She also seeks clarification on who owns the code, who can access it and what safeguards ensure that the Administration retains control of the tool and the continuity of the service. Her questions also cover cybersecurity audits and any weaknesses identified and corrected.

Issues affecting users

Moliné asks the Government to explain several problems that may affect everyday use of the app: cases in which the CASS card stored in the wallet is not accepted, the failure of renewed documents to update automatically and the use of passport photographs on all cards.

Another issue is the display of vehicle inspection expiry dates for vehicles exempt from inspection. Moliné asks whether this discrepancy could lead to problems or wrongful penalties, and what measures the Government plans to take to correct it. 

She also requests the number of complaints registered since the app was launched and details of the steps taken to resolve them.

Finally, the Social Democratic group is asking for an itemised breakdown of the digital wallet’s total cost, including the companies involved, contracts awarded, expenditure categories and annual costs, as well as the budget planned for the coming years.

According to ANA, the Social Democratic Party argues that digital public services should make procedures easier while providing safeguards for document updates, data protection and the use of public funds.